Terms Of Service
Effective: July 1, 2019

These Terms of Service (“Terms”) are a contract between you and A Reframe Corporation. They govern your use of Reframe’s sites, services, mobile apps, products, and content (“Services”).

By using Reframe, you agree to these Terms. If you don’t agree to any of the Terms, you can’t use Reframe.

We can change these Terms at any time. We keep a historical record of all changes to our Terms on GitHub. If a change is material, we’ll let you know before they take effect. By using Reframe on or after that effective date, you agree to the new Terms. If you don’t agree to them, you should delete your account before they take effect, otherwise your use of the site and content will be subject to the new Terms.

Content rights & responsibilities

You own the rights to the content you create and post on Reframe.

By posting content to Reframe, you give us a nonexclusive license to publish it on Reframe Services, including anything reasonably related to publishing it (like storing, displaying, reformatting, and distributing it). In consideration for Reframe granting you access to and use of the Services, you agree that Reframe may enable advertising on the Services, including in connection with the display of your content or other information. We may also use your content to promote Reframe, including its products and content. We will never sell your content to third parties without your explicit permission.

You’re responsible for the content you post. This means you assume all risks related to it, including someone else’s reliance on its accuracy, or claims relating to intellectual property or other legal rights.

You’re welcome to post content on Reframe that you’ve published elsewhere, as long as you have the rights you need to do so. By posting content to Reframe, you represent that doing so doesn’t conflict with any other agreement you’ve made.

By posting content you didn’t create to Reframe, you are representing that you have the right to do so. For example, you are posting a work that’s in the public domain, used under license or a fair use.

We can remove any content you post for any reason.

You can delete any of your posts, or your account, anytime. Processing the deletion may take a little time, but we’ll do it as quickly as possible. We may keep backup copies of your deleted post or account on our servers for up to 14 days after you delete it.

Our content and services

We reserve all rights in Reframe’s look and feel. Some parts of Reframe are licensed under third-party open source licenses. We also make some of our own code available under open source licenses. As for other parts of Reframe, you may not copy or adapt any portion of our code or visual design elements (including logos) without express written permission from Reframe unless otherwise permitted by law.

You may not do, or try to do, the following: (1) access or tamper with non-public areas of the Services, our computer systems, or the systems of our technical providers; (2) access or search the Services by any means other than the currently available, published interfaces (e.g., APIs) that we provide; (3) forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive, or false source-identifying information; or (4) interfere with, or disrupt, the access of any user, host, or network, including sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of content or accounts in such a manner as to interfere with or create an undue burden on the Services.

Crawling the Services is allowed if done in accordance with the provisions of our robots.txt file, but scraping the Services is prohibited.

We may change, terminate, or restrict access to any aspect of the service, at any time, without notice.

No children

Reframe is only for people 13 years old and over. By using Reframe, you affirm that you are over 13. If we learn someone under 13 is using Reframe, we’ll terminate their account.

Security

If you find a security vulnerability on Reframe, tell us at team@getreframe.io

Incorporated rules and policies

By using the Services, you agree to let Reframe collect and use information as detailed in our Privacy Policy. If you’re outside the United States, you consent to letting Reframe transfer, store, and process your information (including your personal information and content) in and out of the United States.

To enable a functioning community, we have Rules. To ensure usernames are distributed and used fairly, we have a Username Policy. Under our DMCA Policy, we’ll remove material after receiving a valid takedown notice. Under our Trademark Policy, we’ll investigate any use of another’s trademark and respond appropriately.

By using Reframe, you agree to follow these Rules and Policies. If you don’t, we may remove content, or suspend or delete your account.

Miscellaneous

Disclaimer of warranty. Reframe provides the Services to you as is. You use them at your own risk and discretion. That means they don’t come with any warranty. None expressed, none implied. No implied warranty of merchantability, fitness for a particular purpose, availability, security, title or non-infringement.

Limitation of Liability. Reframe won’t be liable to you for any damages that arise from your using the Services. This includes if the Services are hacked or unavailable. This includes all types of damages (indirect, incidental, consequential, special or exemplary). And it includes all kinds of legal claims, such as breach of contract, breach of warranty, tort, or any other loss.

No waiver. If Reframe doesn’t exercise a particular right under these Terms, that doesn’t waive it.

Severability. If any provision of these terms is found invalid by a court of competent jurisdiction, you agree that the court should try to give effect to the parties’ intentions as reflected in the provision and that other provisions of the Terms will remain in full effect.

Choice of law and jurisdiction. These Terms are governed by California law, without reference to its conflict of laws provisions. You agree that any suit arising from the Services must take place in a court located in New York, New York.

Entire agreement. These Terms (including any document incorporated by reference into them) are the whole agreement between Reframe and you concerning the Services.

Questions? Let us know at team@getreframe.io
Privacy Policy
Last Updated: July 1, 2019

This policy explains what information we collect when you use Reframe’s sites, services, mobile applications, products, and content (“Services”). It also has information about how we store, use, transfer, and delete that information. Our aim is not just to comply with privacy law. It’s to earn your trust.

Information We Collect & How We Use It

Reframe doesn’t make money from ads. So we don’t collect data in order to advertise to you. The tracking we do at Reframe is to make our product work as well as possible.

In order to give you the best possible experience using Reframe, we collect information from your interactions with our network. Some of this information, you actively tell us (such as your email address, which we use to track your account or communicate with you).

Other information, we collect based on actions you take while using Reframe, such as what pages you access and your interactions with our product features (like highlights, follows, and applause). This information includes records of those interactions, your Internet Protocol address, information about your device (such as device or browser type), and referral information.

    We use this information to:
  • provide, test, improve, promote and personalize Reframe Services
  • fight spam and other forms of abuse
  • generate aggregate, non-identifying information about how people use Reframe Services

When you create your Reframe account, and authenticate with a third-party service (like Twitter, Facebook or Google) we may collect, store, and periodically update information associated with that third-party account, such as your lists of friends or followers. We will never publish through your third-party account without your permission.

Information Disclosure

Reframe won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you.

We may share your account information with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards; (3) with academic or non-profit researchers, with aggregation, anonymization, or pseudonomization; (4) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process; (5) when we have a good faith belief that doing so will help prevent imminent harm to someone.

If we are going to share your information in response to legal process, we’ll give you notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others. We will object to requests for information about users of our services that we believe are improper.

Data Storage

Reframe uses third-party vendors and hosting partners, such as Amazon, for hardware, software, networking, storage, and related technology we need to run Reframe. We maintain server logs and event logs. By using Reframe Services, you authorize Reframe to transfer, store, and use your information in the United States and any other country where we operate.

Third-Party Embeds

Some of the content that you see displayed on Reframe is not hosted by Reframe. These “embeds” are hosted by a third-party and embedded in Reframe. For example: YouTube or Vimeo videos, Imgur or Giphy gifs, SoundCloud audio files, Twitter tweets, GitHub code, or Scribd documents that appear within a Reframe post. These files send data to the hosted site just as if you were visiting that site directly (for example, when you load a Reframe post page with a YouTube video embedded in it, YouTube receives data about your activity). Reframe does not control what data third parties collect in cases like this, or what they will do with it. So, third-party embeds on Reframe are not covered by this privacy policy. They are covered by the privacy policy of the third-party service.

Some embeds may ask you for personal information, such as your email address, through a form. We do our best to keep bad actors off of Reframe. However, if you choose to submit your information to a third party this way, we don’t know what they may do with it. As explained above, their actions are not covered by this Privacy Policy. So, please be careful when you see embedded forms on Reframe asking for your email address or any other personal information. Make sure you understand who you are submitting your information to and what they say they plan to do with it. We suggest that you do not submit personal information to any third-party through an embedded form.

If you embed a form that allows submission of personal information by users, you must provide near the embedded form a prominent link to an applicable Privacy Policy that clearly states how to you intend to use any information collected. Failure to do so may lead Reframe to disable the post or take other action to limit or disable your account.

Tracking & Cookies

We use browser cookies and similar technologies to recognize you when you return to our Services. We use them in various ways, for example to log you in, remember your preferences (such as default language), evaluate email effectiveness, allow our paywall and meter to function, and personalize content and other information.

Reframe doesn’t track you across the Internet. We track only your interactions within the Reframe network (which encompasses Reframe.com and custom domains hosted by Reframe)

Some third-party services that we use to provide the Reframe Service, such as Google Analytics, may place their own cookies in your browser. This Privacy Policy covers use of cookies by Reframe only and not the use of cookies by third parties.

Reframe complies with the “Do Not Track” (“DNT”) standard recommended by the World Wide Web Consortium. For logged-out users browsing with DNT enabled, Reframe’s analytics will not receive data about you, but we will do some first-party tracking in order to customize content and provide data to third-party service providers that enable Reframe Services to work. When you use Reframe while logged-in to your account, we cannot comply with DNT.

Modifying or Deleting Your Personal Information

If you have a Reframe account, you can access, modify or export your personal information, or delete your account by contacting your administrator.

To protect information from accidental or malicious destruction, we may maintain residual copies for a brief time period. But, if you delete your account, your information and content will be unrecoverable after that time. Reframe may preserve and maintain copies of your information when required to do so by law.

Data Security

We use encryption (HTTPS/TLS) to protect data transmitted to and from our site. However, no data transmission over the Internet is 100% secure, so we can’t guarantee security. You use the Service at your own risk, and you’re responsible for taking reasonable measures to secure your account.

Business Transfers

If we are involved in a merger, acquisition, bankruptcy, reorganization or sale of assets such that your information would be transferred or become subject to a different privacy policy, we’ll notify you in advance so you can opt out of any such new policy by deleting your account before transfer.

Email from Reframe

Sometimes we’ll send you emails about your account, service changes or new policies. You can’t opt out of this type of “transactional” email (unless you delete your account). But, you can opt out of non-administrative emails such as digests, newsletters, and activity notifications through your account’s settings page.

When you interact with an email sent from Reframe (such as opening an email or clicking on a particular link in an email), we may receive information about that interaction. We won’t email you to ask for your password or other account information. If you receive such an email, please send it to us so we can investigate at team@getreframe.io

Changes to this Policy

Reframe may periodically update this Policy. We’ll notify you about significant changes to it. The most current version of the policy will always be on the Reframe website.

Questions

We welcome feedback about this policy at team@getreframe.io

Data Protection Statement for European Union Users Description of Processing Activity

Reframe collects and stores personal information about its users to customize their reading experience and enable personalized distribution of content. It shares minimal data with its service providers.

Purposes of Processing

  • Provide, test, promote, and improve the services
  • Gather usage statistics of services
  • Provide customized reading experience
  • Publish and distribute user-generated content
  • Provide access to paid content
  • Pay authors in Partnership Program for certain content
  • Fight spam, fraud, and other abuse of services
Legal Bases

In order to provide the services, Reframe collects and stores personal data about its users on the legal basis of consent given when you create an account and agree to the Privacy Policy.

Reframe also pursues its legitimate interests by collecting minimal data of logged out users to provide the services, as outlined above.

Where Reframe collects and stores personal data about non-users, it does so under performance of contract obligations with users who use the services to publish content on web sites hosted by Reframe. In such cases, users authoring such content containing personal data of third parties are responsible for that content. Reframe will consider related complaints in compliance with the General Data Protection Regulation’s rights of the data subject, as well as rights of expression and access to information.

Public Nature of Personal Data

Logged-in users may choose to interact publicly with the Reframe Services in the form of clapping for a post, highlighting parts of a post, following other user accounts, sharing links on connected social media accounts, or writing original posts. Where such personal data may reveal special category protected data, it is processed on the basis that it is manifestly made public by the user. Additional information on potential consequences of such processing can be found below. If you do not agree to this public usage, do not create an account or use these features of Reframe Services.

Categories of Personal Data Collected
    Logged Out Users:
  • Reading history
  • IP address
  • Browser information
  • DNT status
    Logged In Users:
  • Username
  • Display name
  • Bio
  • Avatar image
  • Email address (non-public)
  • Session activity (security)
  • Linked social media accounts (optional)
  • IP address
  • Browser information
  • Reading history (on Reframe network only)
  • Network interactions (recommends, follows, etc.)
  • Posts, responses, or series published by user
    Members:
  • Billing information and history
    Partner authors:
  • Bank account for payments
  • Business information, if applicable
Categories of Recipients

Reframe shares minimal personal data with third-party processors in order to provide the Services. These processors offer at least the same level of data protection as that set out in this statement. This includes the following categories of recipients:

  • Hosting, Storage, & Other Infrastructure
  • Security
  • Analytics
  • Communication & Support
  • Payment Processors

Search engines will index user profiles, public interactions, and any user-generated content. Users may also share links to your content on social media.

Payment Processors

Reframe provides Services in conjunction with several payment processors, including: Stripe, Paypal, Google Play, and Apple Pay, through which users may pay for Reframe memberships or receive payment based on participation in our Partner program. Those companies acting as payment processors may collect and store personal data related to your billing information and history in order to provide their services, and may collect and store personal data and business data to prevent fraud and other abuse.

When you delete your Reframe account, Reframe deletes your personal data as outlined in this document. However, to delete your payment or billing information, you will need to do so with your payment provider, as Reframe only has minimal secure access to those records as needed to provide the services.

Embedded Content

Reframe posts may contain third-party embeds, which may in some cases collect and store personal data. The use of personal data by embedded content providers is not covered by this statement, but by the privacy policies of those sites or services.

Existence of Automated Decision-making

Reframe collects and stores personal data about its users to customize reading. This includes automated decision-making to promote content tailored to the preferences and interests indicated by the user, and to their browsing history and network interactions.

Reframe also filters content for the purposes of fighting and preventing spam, fraud, and other forms of abuse.

Potential Consequences of Processing

By creating an account on Reframe, users may make certain personal data about themselves public and accessible to others on their profile and through network interactions. This may in some cases constitute special category protected data which is considered manifestly made public by the user.

Due to the public nature of information posted to Reframe, it may be possible for third parties to derive identifying personal data from posts, whether by reading, inference, supplemental research, or automated extraction and analysis.

Users are free to use their real name and information, or a pseudonym of their choosing, for their account. Users may also choose to use the service without posting data or engaging in network interactions. However, if you do not agree with and accept the risks of such usage, you may not use the services.

Cross-Border Transfers

Reframe is hosted in the United States. By using Reframe Services, you authorize Reframe to transfer, store, and use your information in the United States and any other country where we operate. Where your data is disclosed to our processors, it is subject by contract to at least the same level of data protection as that set out in this statement.

Retention

Reframe retains personal data associated with your account for the lifetime of your account. If you would like to delete your personal information, you can delete your account at any time. Deleted account profile pages will yield an error 404 “file not found” page, immediately upon initiating deletion, and will become unrecoverable in our system after a period of fourteen days. It may take several additional days for your personal data to be de-indexed from search engines, depending on those search engines’ practices, over which Reframe may have limited or no control.

To delete your payment or billing information, you will need to do so with your payment provider, as Reframe only has minimal secure access to those records as needed to provide the services.

Rights of Data Subjects
  1. If you sign up for a Reframe account, you may at any time request an export of your personal information through your administrator.
  2. You may correct information associated with your account from the settings page, and the profile page to update your interests.
  3. You may withdraw consent by deleting your account at any time through your administrative manager, which will erase your personal information completely within 14 days (except to the extent Reframe is prevented by law from deleting your information).
  4. You may object at any time to the use of your personal data by contacting support@getreframe.io. If your complaint relates to alleged misuse of your personal data by a third party, it may result in suspension of that post or account in keeping with relevant law, public interest, our contractual obligations, and the rights of expression and access to information of others.
  5. You may at any time lodge a complaint regarding the processing of your personal data by Reframe with the Supervisory Authority of your EU member state.
Contact Information

Reframe Incorporated
P.O. Box XXXXX
New York, NY 10023
United States of America

Partner Terms
Effective: July 1, 2019

These terms (the “Partner Program Terms”) govern Reframe, Incorporation (“Reframe”) partner program (“Partner Program”). Through Reframe’s Partner Program, you can put a post from your user account behind Reframe’s paywall (“locking” a post) and receive revenue based on its performance among Reframe Members.

By participating in the Partner Program, you agree to these Partner Program Terms, as well as Reframe’s Terms of Service, Privacy Policy, Rules, and Partner Program Guidelines, and all other terms and conditions that generally apply to the Reframe website and mobile applications (all of these together are the “Terms”). Please read the Partner Program Terms carefully. If you don’t understand them, or don’t accept any part of them, then you can’t participate in the Partner Program. Your online acceptance of Reframe’s Terms form a binding agreement between you and Reframe and show your intent to be bound by them.

Locked Posts & Monetization User posts

For each locked post associated with your account, you have the chance to receive revenue based on various performance factors, including reader engagement. Based on the performance of a post, Reframe will pay you a portion of revenues received by Reframe from subscription fees, as determined by Reframe. Reframe will send you payment for any revenues accrued during a given calendar month by sending payment after that month. Reframe reserves the right to adjust at any time the factors by which post performance and revenue are determined.

User Posts & Reframe Publications

A locked post may be included in a Reframe publication. The writer chooses whether to lock a post and will receive the same amount of funds through the Partner Program regardless of whether the post is included in a publication. A publication will not receive any funds from the Partnership Program based on the performance of a locked post in that publication. As with any post, either the writer or the publication owner or editors may choose to remove a locked post from a publication at any time.

The above arrangement may be modified on a case-by-case basis, such as for publications operating on Reframe that commission or own their content. For any such publication planning to receive proceeds from a post’s performance, this arrangement must be made clear to any writer potentially affected and agreed upon in advance with a given post’s writer.

Necessary Rights

You may only lock a post (i.e., place it behind Reframe’s paywall) if you have sufficient rights to make commercial use of the content in it, including text, video, and audio elements. Reframe may require you to provide documentation proving you own sufficient rights to lock a post.

The consequences of locking posts when you lack the rights to do so or failing to provide adequate documentation upon request include the unlocking of posts, withholding of revenue, suspension or termination from the Partner Program, and suspension or termination of your Reframe account.

You are not entitled to earn or receive any revenue in connection with your content in any of the following circumstances: (1) if one or more third parties claim rights to any element(s) of your content, (2) if monetization is disabled by Reframe for a post, or (3) if your participation in the Reframe Partner Program is suspended or terminated. If any of these occur, Reframe will use reasonable efforts to notify you.

These Partner Terms are not legal advice. If you plan to lock and monetize a post containing any content you did not create, you may want to talk to a lawyer first to ensure you own all rights required to do so.

Termination

Reframe reserves the right to unlock a post at any time, which will end that post’s ability to generate revenue. Reframe reserves the right in its sole discretion to terminate your participation in the Partner Program at any time.

Account and Payment Method Requirement

In order to accrue or receive payment of any revenues under the Partner Program, you must have at all times an active Reframe account and a bank account associated with it. Reframe does not owe you for any revenues that may be associated with your content during any period in which you do not have a valid account or payment method.

Changes or Discontinuation of Partner Program

Reframe reserves the right to modify, suspend or discontinue the Partner Program with or without notice to you. Reframe will not be liable to you or any third party for any such modification, suspension, or termination. Reframe may change these Partner Program Terms from time to time so we encourage you to periodically review this page for most up-to-date version. If you refuse to accept the updated Partner Program Service Terms then Reframe reserves its right to suspend or terminate your participation in the Partner Program.

Communications

By using the Partner Program, you consent to receiving communications from us related to it, including marketing communications such as newsletters, special offers, promotional announcements, and customer surveys, to your registered email address or via other methods.

Taxes

If required by law, you are responsible for reporting and paying any applicable taxes in connection with your participation in the Partner Program. Such taxes may include duties, customs fees, or other taxes (other than income tax), along with any related penalties or interest.

Governing Law & Forum

The governing law, mandatory forum, and dispute resolution provisions of Reframe’s Terms of Service also apply to these Partner Program Terms and any dispute arising under them.

Miscellaneous

You participate in the Partner Program at your own risk. You agree that you are solely responsible for your actions in connection with the Partner Program, any breach of your obligations under the Partner Program Terms, and for the consequences of any such breach.

Any capitalized terms used but not defined in these Partner Program Terms have the meanings given to them in Reframe’s Terms of Service. Except as modified by these Terms, Reframe’s Terms of Service remain in effect. Reframe’s right to modify or revise the Terms of Service also applies to these Partner Program Terms.

Contact Us

If you have questions or feedback about the Partner Program, you can email at us at team@getreframe.io

Editorial Guidelines
Effective: July 1, 2019

Our editorial curation team reviews thousands of stories every day. We have over 35 curators with a diverse set of interests and experiences. Some come from writing and editing backgrounds, while others have specific expertise in fields that are popular on Reframe.

The curators look for quality stories on Reframe. When they select a story, they then add it to topics, which makes those stories eligible for personalized distribution and promotion across Reframe — on the homepage, on topic pages, in our app, in our Daily Digest newsletter, and in other emails. For example, a curated story about the ethical implications of machine learning could be distributed in the Artificial Intelligence, Machine Learning, and Philosophy topics, reaching the readers who follow or have shown interest in those topics while reading on Reframe. (More than 95 million unique readers visit Reframe each month.)

Curators use the editorial standards listed below as well as their own assessment of quality to determine whether to recommend a story to readers. Curators are looking for stories that are insightful, considered, and well-written. Among the kinds of stories they select are pieces with a strong narrative, pieces that convey useful and/or well-researched information, and articles with a nuanced point of view. The writing should be polished and free of errors.

    Here are some things our curators are looking for:
  • Headlines: Write a clear and descriptive title and subtitle for your story. Headlines should accurately reflect what your story is about — please avoid profanity, misleading “clickbait” phrasing, and using all-caps. (And if you really want to get into it: Standard headline styling is title case for the headline and sentence case for the subtitle. This isn’t required but is ideal.)
  • Proofreading: Avoid major typos, errors, or formatting quirks in your story so readers can focus on the piece itself.
  • Images: Ideally, you will include a featured image with your story. It appears when we preview your story for readers on our homepage or your profile. It should be an image that you have the rights to use. Free-use resources like Pexels, Pixabay, Unsplash, and the Gender Spectrum Collection are great for sourcing Creative Commons-licensed images.
  • Citations: Include links to facts (especially in the areas of science, medicine, health, statistics, etc.), quotations, and excerpts to their sources.
  • Profile: Your profile on Reframe helps readers know more about you and your expertise, so they can understand the perspective of your story even better. Edit your profile to include a clear picture of yourself, your full name, and a bio that describes your credentials.
    Here are some things that would disqualify your story from being curated:
  • Ads and content marketing: Reframe is ad-free. You may not include advertising for third-party products, services, or brands. (This includes stories whose predominant purpose is gaining attention for a brand.) Reframe does not permit images or text that indicate brand sponsorship, undisclosed affiliate links, and sponsored stories, and it includes any ad-like content added to your piece by publications.
  • Requests for likes or donations: Do not include requests for donations or other links or embeds that exist for the purpose of capturing user information or soliciting money. (Mailing lists are permitted.) Please do not ask readers to likes at the end of your story — either in text or an image that shows them how to like.
  • Copyright violations: You must have the rights or permission to use all the words and images in your story. (If not, there must be a strong case that you are using it lawfully under fair use rules.) This includes all copyrighted writing, as well as professional photography from services such as Getty Images, Associated Press, or Reuters. If you have permission or a license to use copyrighted material, state it in the story body or image caption. Curators will not select stories with copyrighted material otherwise.
  • Content violations: We will not distribute stories that breach our rules, including stories that:
    • Advocate or promote intolerance or prejudice against individuals or groups, including the use of scientific or pseudoscientific claims to pathologize, dehumanize, or disempower others.
    • Glorify, celebrate, downplay, or trivialize violence, suffering, abuse, or deaths.
    • Exist mainly to target, shame, intimidate, or harass identified, identifiable, or anonymous people.
    • Dox someone, including by exposing personal information or aggregating of public information.
    • Consist of unsubstantiated, unverified, or misleading claims and reporting.
    • Have been previously published on Reframe.
    • Include undisclosed affiliate links.
  • Serialization: Stories that are split into multiple posts are unlikely to be curated unless each post works on its own without additional context.
  • Stories about Reframe: We don’t curate stories about Reframe.
  • English language: At this time, we are only able to review English-language stories for curation.

The guidelines above can be considered a bare minimum — curators are looking for stories that surpass this minimum. Your story might not be curated even if it has not been disqualified by any of these criteria. Reasons for this include curators' individual quality judgment and a writer's past curation acceptance. (There is no "best time to publish." Posts are not eliminated from review because of publish time.) Quality is inherently subjective, and we’re constantly working to improve our consistency. We conduct regular quality assessments of our curators’ work for this reason.

Currently, we are not able to provide feedback about why a story was not curated. Stories that are not selected are still hosted on Reframe and can be shared via direct links, and your followers can find them in “New from your network.”

The statements, views, and opinions contained in curated stories are those of the authors and are not endorsed by, nor do they necessarily reflect the opinions of, Reframe or its employees.

Community Rules
Effective: July 1, 2019

Reframe exists to close the gap between the workplace and marketplace. We help teams and businesses accelerate change and growth by curating stories from the world’s most insightful writers, thinkers, and storytellers.

We welcome thoughtful and civil discussion from a broad spectrum of viewpoints. Nevertheless, to maintain a safe and welcoming environment for a wide range of people to engage in meaningful conversations, we prohibit certain conduct.

Each company and participant in our community is responsible for maintaining these standards. In deciding whether someone has violated the rules, we will take into account things like newsworthiness, the context and nature of the posted information, and applicable laws.

Violations of our rules may result in consequences such as account restrictions, limited distribution of your posts, and suspension of your account. We may limit the distribution of controversial or extreme content.

Threats of violence and incitemen

We do not allow content or actions that threaten, encourage, or incite violence against anyone, directly or indirectly.

Hate speech

We do not allow content that promotes violence or hatred against people based on characteristics like race, ethnicity, national origin, religion, disability, disease, age, sexual orientation, gender, or gender identity.

We do not allow posts or accounts that glorify, celebrate, downplay, or trivialize violence, suffering, abuse, or deaths of individuals or groups. This includes the use of scientific or pseudoscientific claims to pathologize, dehumanize, or disempower others. We do not allow calls for intolerance, exclusion, or segregation based on protected characteristics, nor do we allow the glorification of groups which do any of the above.

We do not allow hateful text, images, symbols, or other content in your username, profile, or bio.

Harassment

Reframe exists to share and discuss ideas. We don’t tolerate harassment, which includes: Bullying, threatening, or shaming someone, or posting things likely to encourage others to do so.

Using Reframe features like responses, private notes, mentions, follows, story requests, or writer requests in a way intended to annoy or harass someone.

Review businesses or products in a gratuitously harmful or abusive manner.

Privacy and Reputation
    We do not allow the following:
  • Posting copies of private communications between private individuals without the explicit consent of all parties to the communication.
  • Doxing, which includes not only private or obscure personal information but also the aggregation of publicly available information to target, shame, blackmail, harass, intimidate, threaten, or endanger.
  • Posting intimate or explicit images taken or posted without the subject’s express consent.
  • Content that violates others’ privacy, including sensitive or confidential information such as credit card numbers, social security numbers, non-public phone numbers, physical addresses, email addresses, or other non-public information.
Related conduct

We do not allow posts or accounts that engage in on-platform, off-platform, or cross-platform campaigns of targeting, harassment, hate speech, violence, or disinformation. We may consider off-platform actions in assessing a Reframe account, and restrict access or availability to that account.

Spam
    We do not allow spam on Reframe. All spam will be immediately removed from Reframe. While it is hard to define this content with precision or completeness, here are some representative behaviors we look for that are characteristic of spam:
  • Posting content primarily to drive traffic to, or increase the search rankings of, an external site, product, or service
  • Scraping and reposting content from other sources for the primary purpose of generating revenue or other personal gains
  • Posting duplicate content, whether from a single account or across multiple accounts
  • Stories where the content is clipped with the sole purpose of linking to the rest of the article on a different website
  • Performing a disproportionately large number of interactions, particularly by automated means. This includes bulk, indiscriminate interactions, such as following of other accounts (follow spam) clapping, highlighting, or leaving notes
  • Repeatedly using responses or other interactions as a method of promotion
  • Participating in bounty campaigns or brigades to artificially inflate rankings for posts, accounts, businesses, or products
  • Use or re-use content templates with slight modifications across multiple posts and accounts
  • For each of these behaviors, when we talk about “content,” we mean not only posts but also any other feature that allows you to add your own text or media. When we talk about “interactions,” we mean any feature that allows one user to interact with another, or with a post.
Paid, automatic, bulk, or non-genuine interactions

Reframe depends on various user behaviors — like follows and likes — to determine what content to feature and make the site work well for everyone. So, we don’t allow artificial behaviors that skew this system and as a result degrade or distort other users’ experiences.

    This includes:
  • Buying, selling, or trading in accounts or account interactions — including follows, likes, highlights, responses or other traffic
  • Using services, apps, or arrangements that offer you more follows, likes, or other interactions on your Reframe account or content
  • Registering accounts, posting content, or interacting with users or content automatically, systematically, or programmatically
Copyright and trademark infringement

Respect the copyrights and trademarks of others. Unless you’re authorized to use someone else’s copyrighted work or trademark (either expressly or by legal exceptions and limitations like fair use), don’t do it. We respond to notices of alleged infringement as described in our Terms of Service, Copyright and DMCA Policy, and Trademark Policy.

Deceptive conduct
    We do not allow deceptive conduct on Reframe. This includes:
  • Posting content or impersonating a person or organization in a way likely to deceive people. Parody and satire are fine, but make clear that is what you’re doing. Our Username Policy has specific requirements for parody accounts
  • Using Reframe for phishing or fraud. Don’t use tags, links, titles, or other metadata in a misleading way. Don’t link to or embed malicious or harmful code or software in your posts
  • Don’t use deception to generate revenue or traffic
  • If you have received compensation, free goods/services or anything of value in connection with the topic of a post, you must make this clear
Ads, Promotions, and Marketing
  • Third-party advertising and sponsorships are not allowed. You may not advertise or promote third-party products, services, or brands through Reframe posts, publications, or letters. This includes images that indicate brand sponsorship in a post or letter, or as part of a publication name or logo.
  • Images functioning as third-party ads are not allowed. Inline images or embeds that link out and function as banner ads for third-party brands are not allowed.
  • You must disclose affiliate links or payment for a post. Affiliate links, such as link out to Amazon with your code, or any other link out where you will receive a commission or other value, are allowed in posts. But, you must disclose somewhere in the post that it includes affiliate links. If you have received payment, goods or services, or something else of value in exchange for writing a post, you must still disclose this fact in writing within your post (as per FTC Rules and Guides).
Embedded Content
    In ongoing compliance with the European GDPR, we are restricting the behavior of certain embedded content:
  • Embeds that directly collect data through form fields are not allowed. This includes embeds that facilitate the submission of email addresses and other personally. identifying information through forms and the submission of credit card information.
  • If you want to collect information from your readers, you will need to link out from your post on Reframe to a form hosted elsewhere that makes it clear to a user that they are no longer in the Reframe network.
Cryptocurrency Accounts, Posts, and Publications

Posts and accounts that focus on cryptocurrencies which do not meet the following requirements may be considered spam and are subject to suspension, depending on context. Reframe does not endorse or verify any coin, token, or similar announcement.

    To prevent fraud and abuse, you must:
  • Include a link to your active project domain in your user account bio.
  • Use an email address from that domain as your verified Reframe account email, and maintain that email account actively.
  • Link at least one consistently-branded social media account (Facebook or Twitter) to your Reframe account. That social account should also link out prominently to the same domain as is included in your Reframe user bio.
  • Include a prominent about page with up-to-date contact information on your project website.
    You may not:
  • Use an anonymous email address which is not linked to your project domain. (e.g., gmail, protonmail, mail.ru, etc.)
  • Advertise or participate in bounty campaigns, pump and dumps, reviewing for reward, or other forms of brigading or inauthentic activity.
  • Include shortened URLs in your posts.
Graphic content

We do not allow pornographic images or videos. We do allow erotic writing and non-graphic erotic images.

We do not allow gratuitously graphic or disturbing media, even if it’s not pornographic.

Exploitation of minors

We do not allow the posting of anything promoting the sexual or violent exploitation of children.

Promotion and glorification of self-harm

We do not allow activities that encourage, promote or glorify acts of self-harm, such as cutting, eating disorders like anorexia or bulimia, and suicide. If you encounter users contemplating or threatening self-harm, please report it to us via this form.

How to report a violation

If you find a post or account on Reframe that violates these rules, please team@getreframe.io Please email us where you can use provide more detail or to report other conduct you believe violates our rules. Send us an email to team@getreframe.io

If you break the rules

If it looks like you’ve violated our rules, we may send you an email and ask you to explain what you’re up to and why. Context is important, and we want to understand the big picture. If you don’t adequately explain yourself or fix the problem, we may suspend your account or remove your content.

We strive to be fair, but we reserve the right to suspend accounts or remove content, without notice, for any reason, particularly to protect our services, infrastructure, users, or community. If you attempt to evade suspension by creating new accounts or posts, we will suspend your new accounts and posts.

Notice

Before disabling content associated with your account, we will give you advance notice, unless we believe your account is automated or operating in bad faith, or that notifying you is likely to cause, maintain or exacerbate harm to someone.

Appeals

If you believe your content or account have been restricted or disabled in error, or believe there is relevant context we were not aware of in reaching our determination, you can write to us at team@getreframe.io. We will consider all good faith efforts to appeal.

Government Takedown Requests

If Reframe receives a request from a government actor to restrict access to content associated with your account, we will notify you unless we are prohibited by law or believe doing so may endanger others. Where applicable, we will work to limit legally-ordered content restrictions to jurisdictions where we have a good faith belief that we are legally required to restrict the content.

We may enforce, or not enforce, these policies at our sole discretion. These policies don’t create a duty or contractual obligation for us to act.

Member Content Guidelines

To be eligible for inclusion and potential monetization from member-only content, user posts must meet all Reframe rules as well as the following content requirements. We’ve set these additional guidelines for member-only stories to create a fair environment for writers in our Partner Program and a richer reading experience for members.

You may not sell advertising in or on your member-only content.

Member stories should not exist with the predominant purpose of driving traffic to an external website, business, or product. All included content must be relevant, substantial and informative.

If you have received compensation, free goods/services, or anything of value in connection with the topic of a post, you must make this clear.

Do not ask for likes or include other calls to action, including gifs of clapping, requests for donations, or other links or embeds for the purpose of capturing user information or soliciting money.

Do not use content or images licensed as non-commercial in your Partner Program posts.

If you violate these Member content rules

Reframe reserves the right to review posts or accounts at any time and stop payment for any post or to any account, and/or remove from the Member section content that violates these Member Content Guidelines, or Reframe’s general rules. In deciding whether something has violated the Rules and Guidelines, we will take into account things like the context, newsworthiness, and nature of the posted information and applicable privacy laws.

Repeated violations of the Rules and Requirements will result in permanent ineligibility to participate in the program.

How to report a Member post violation

If you find a post or account on Reframe that violates these rules, please team@getreframe.io Please email us where you can use provide more detail or to report other conduct you believe violates our rules. Send us an email to team@getreframe.io

Controversial, Suspect, and Extreme Content
Effective: July 1, 2019

Under our Rules, Reframe may suspend or limit the distribution of controversial or extreme content at its discretion, including potentially harmful misinformation and intentionally deceptive disinformation.

For all reported content, we take into account factors like newsworthiness, the context and nature of the posted information, reasonable likelihood, breadth, and intensity of foreseeable social harm, and applicable laws.

Risk Analysis
    In evaluating controversial and extreme content under our rules, we apply a risk analysis which includes, at minimum, the following questions:
  1. What are the foreseeable negative consequences of the information being propagated by our network, and shared on other social media networks?
  2. How severe might the potential impact be?
  3. What is the likelihood of the negative consequence occurring?
  4. Who will likely be affected as a result?
  5. Is there information from nationally and internationally recognized institutions, (such as the CDC, WHO, and other official bodies) to help us determine if content presents an elevated risk and potentially violates our rules?
Guidelines
    As a result, the following are some examples of content areas with elevated risk, which are therefore more likely to be suspended or subject to reduced distribution under our rules:
  • Pseudo-scientific claims related to asserting the superiority or inferiority of a particular group (on bases including race, ethnicity or gender).
  • Pseudo-scientific health claims or advice which, if acted on, are likely to have detrimental health effects on persons or public safety.
  • Conspiracy theories which have an associated history of harassing, hateful, or violent incidents among its adherents OR theories which may foreseeably incite or cause harassment, physical harm, or reputational harm.
  • Intentional distortions and especially systematic false claims about historic events and facts.
Ad-Free Policy
Effective: July 1, 2019

Reframe wants to eliminate distractions that get in the way of reading flow and reduce distortions that could undermine your trust in what you read on Reframe.

To that end, we‘re adjusting our policies related to commercial content.

Ads, Promotions, and Marketing

First, we’ll be restricting some kinds of commercial activity that have been allowed in the past, such as sponsorships and links that are mainly promotional. Reframe’s business has been ad-free for more than a year now. But some “ad-like” remnants that had value in the past are now less aligned with Reframe’s model of using subscriptions and a metered paywall to provide the best quality user experience. This means eliminating certain features that are superficially free, but for which you pay with attention.

  • First-party promotion is allowed. You can promote your own work or goods and services you provide, like a link to your website or your book. For posts or publications run by a company (like company blogs), you can promote goods or services provided by your company.
  • Third-party advertising and sponsorships are not allowed. You may not advertise or promote third-party products, services, or brands through Reframe posts, publications, or letters. This includes images that indicate brand sponsorship in a post or letter, or as part of a publication name or logo.
  • Images functioning as third-party ads are not allowed. Inline images or embeds that link out and function as banner ads for third-party brands will no longer be allowed.
  • You must disclose affiliate links or payment for a post. Affiliate links, such as link out to Amazon with your code, or any other link out where you will receive a commission or other value, are allowed in posts. But, you must disclose somewhere in the post that it includes affiliate links. If you have received payment, goods or services, or something else of value in exchange for writing a post, you must still disclose this fact in writing within your post (as FTC Rules and Guides, and Reframe Rules require).
Embedded Content

Second, in preparing to comply with GDPR (the European Union’s new General Data Protection Regulation), it led us to step back, take a fresh look at our privacy practices, and renew our efforts to make Reframe trustworthy. It raised questions about what types of data collection we should and should not allow through Reframe. And in other cases, it led us to think about how to channel third-party data collection on Reframe to make sure our users understand as clearly as possible what information about them is captured, by whom, where it winds up, and how it might be used.

    As of July 1, 2019:
  • Embeds that directly collect data through form fields will no longer be allowed.

This includes embeds that facilitate the submission of email addresses and other personally identifying information through forms (such as Upscribe or Rabbut) and the submission of credit card information (such as Gumroad). We understand that this might make life harder for writers and publications who want to collect information directly from users. But, we believe this change is necessary to ensure that Reframe readers know where their data is going and how it will be used.

Going forward, if you want to collect information from your users, you will need to link out from your post on Reframe to a form hosted elsewhere that makes it clear to a user that they are no longer in the Reframe network. We are working with Upscribe, Rabbut, and Gumroad so that their services function in line with these Reframe policies.

We will continue to allow embeds that display content, such as YouTube, Vimeo, Soundcloud, GitHub, and others. Our Privacy Policy discusses in more detail how we treat this type of embed.

Thank you. We’re grateful for your continued use of Reframe.

Trademark Policy
Effective: July 1, 2019

People write about all kinds of things on Reframe. Sometimes they reference companies or products. Sometimes they subtly (or not) promote brands. All fine by us. What Reframe doesn’t allow is using someone else’s trademark in a way likely to confuse people.

What’s a trademark?

A trademark can be lots of things, but usually it’s a word, phrase or design (like a company name, a product name, a slogan or a logo). It shows you that this good or service comes from one company as opposed to some other company.

Trademarks exist to prevent consumer confusion over the source of a particular good or service. They also stop one company from free-riding on another company’s investment in branding. By contrast, they do not exist to help a company stop someone from discussing it (or its products) or to end secondary markets.

Someone’s using my trademark on Reframe. What do I do?

If you think someone’s using your trademark in a way that’s likely to confuse readers, let us know. We’ll look into it. Then we’ll take appropriate action. This might include temporarily or permanently removing a post or account.

If you think someone is infringing your trademark, send the following information to team@getreframe.io:

Your contact information:
Name
Mailing address
Email address
Phone number

Please note — we forward a trademark notice to the user who posted the disputed content. This might include your contact information, the name of your organization, and the contents of your notice. To protect your privacy, you may want to provide business rather than personal contact information.

  1. The trademarked word or symbol
  2. The trademark registration number and country where you claim trademark rights.
  3. The category of goods and/or services in which you assert rights.
  4. A link to the content on Reframe that you think infringes.
  5. A description of how particular content may create confusion. The more concrete, the better.
  6. The action you request (e.g., removal of a particular post).
  7. If you’re not the rights holder, describe your relationship to the rights holder.
  8. A statement that:
    • You have a good faith belief that use of the trademark is not authorized by the trademark owner
    • You have determined in good faith after a reasoned analysis that the use of the trademark is not fair use
    • The information in your notice is accurate
If someone’s using my trademark, in what scenarios would you not take it down?
  • If they’re using it in a way not likely to confuse anyone about the source of a good/service.
  • If they are making fair use of it, such as nominative fair use. This is when someone uses a trademark to refer to a company or brand, not to indicate it is the source of a good or service. For example, if someone writes a story about Company X and in that story uses the phrase “Company X” to refer to “Company X,” that’s probably fair use. Even if “Company X” is your trademark. People are allowed to use your company or product name to write things, even negative things, about your company/product/brand. As long as they’re not confusing anyone about whether you authorized or endorse the post.

If you have questions or comments by emailing us at team@getreframe.io

Name Policy
Effective: July 1, 2019

Reframe usernames and publication slugs are claimed on a first-come, first-served basis. A username or publication slug can only be attached to one account or publication at a time. A publication slug is defined as the text after the Reframe.io domain. For example, for Reframe.io/Reframe-blog, “Reframe-blog” is the slug.

Inactivity

We encourage you to remain active with your Reframe account and publication. This activity can include recommending, highlighting, or publishing for accounts, and publishing for publications. Account usernames or publication slugs may be reclaimed after 6 months of inactivity. We don’t accept requests for inactive accounts, unless you own a registered trademark for it.

Trademarks

Username, publication name, and publication slug trademark violations may involve using a trademarked logo, business or product name in a way likely to confuse people. For more information, read our Trademark Policy.

Deceptive conduct

We do not allow deceptive conduct on Reframe. This includes creating an account, username, or publication that posts content or impersonates a person or organization in a way likely to deceive people. When we find instances of this, we reserve the right to suspend your account pending investigation and verification.

Parody Accounts
    Reframe allows parody and fan accounts. Those accounts must be clearly marked as such, and need to adhere to the following guidelines:
  • The bio must directly state that the account is not affiliated with the targeted subject by using words such as “parody,” “fake,” “not,” “false,” or “fan.” There’s no specific formula you must use for the disclaimer, but it must be quickly and clearly evident this is the intention of the account to any audience.
  • The Reframe name and username must not be the exact same as the targeted subject, and should contain a disclaiming word such as “parody,” “fake,” “not,” “false,” or “fan.” For example, if you are parodying John Smith, your username can’t be @johnsmith.

Failure to adhere to these guidelines may result in suspension or removal of the Reframe account.

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